UX + Digital Strategist

PROJECTS

Welcome to my portfolio site! Learn more about my UX and research projects.

HELLO! I’M COURTNEY.

I’m a User Experience Designer with a passion for understanding user behavior and finding creative solutions. I use my unique perspective, business background, and UX experience to solve problems while balancing user needs and business goals. Check out my portfolio projects below!

RECENT WORK

Civil Rights Trail Redesign

The Civil Rights Trail needed a website redesign to highlight travel and tourism with a focus on users and accessibility.

DELIVERABLES: Site Audit, site map, user flows, wireframes

Visit Franklin Web & Brand Redesign

A mobile-first, UX focused site refresh and new branding for the Visit Franklin website.

DELIVERABLES: Wireframes, mockups, design


Voice UX Research

A music and media company needed help identify pain points, exploring consumer routines, and finding business opportunities in the voice space.

DELIVERABLES: Qualitative and quantitative research

$PLT Payment App

$PLT is a fictional project to create a basic payment app.

DELIVERABLES: Research, wireframes, mockups, prototypes, journey mapping, testing, copy, design


Content Projects

A collection of UX and content to help users complete a task or find information through a variety of content types.

DELIVERABLES: 404 error messages, Alexa Skill, blogs, seasonal guides, video interviews, and more

Playlist UX Research

A classical music playlist brand wanted to better understand users who stream music and identify potential opportunities in the streaming space.

DELIVERABLES: Qualitative research


Alexa Skills Trivia

After attending an Alexa conference and discovering Amazon’s Skill Blueprints, I wanted to experiment with creating something without a visual interface.

DELIVERABLES: Alexa Skill

Coming soon

Working on fresh projects coming soon!